Commercial

Customer Account Coordinator (Maternity Cover)
apply now

Our Client requires a Customer Account Coordinator to join their busy and successful team on a temporary basis to cover maternity leave.
Reporting to the Customer Services Manager.

The purpose of the position is the day-to-day management, development, training and support of customer accounts at national and international level.

Responsibilities Include:

• Management of a portfolio of medium to large customer accounts.
• Design, organise and conduct customer training on company products.
• Providing first line telephone customer support, email and face-to-face client contact as required.
• Playing an active role in trial preparation including administration of online system.
• Troubleshooting customer issues from initial logging to resolution.
• Presenting the company to clients and customers as required e.g. attending exhibitions/trade shows.
• Demonstrating company products and services to prospective customers from a summary to a detailed level.
• Assisting with event organisation and other marketing activities.
• Designing and creating customer documentation.
• Order Processing, liaison with mobile networks and updating billing system information.

Ideal Candidates:

• Must be fluent in either French or Spanish preferably both.
• Confident, enthusiastic, ambitious and outgoing person – ability to interact well with others on the telephone and in person as this is a highly customer facing role.
• Excellent Presentation Skills – comfortable presenting to individuals, small and large groups.
• PC literate – Word, Excel, PowerPoint, Internet, Internet-based Java applications and in-house support applications (training provided).
• 1-2 Yrs commercial experience providing Customer Support including 1^st Line IT Applications support would be a distinct advantage.
• Willing to travel occasionally in UK and Europe.
• Additional language skills desirable but not essential – German and/or Italian.

For more information or to discuss this opportunity in greater detail please contact us or send a copy of your cv.
apply now

<Back to top>

Construction

None at present

<Back to top>

Engineering

Workshop Manager
apply now

Our client, a successful Engineering firm, is looking for an experienced, motivated Workshop Manager to join its dynamic management team. The main areas of responsibilities will include managing the day to day operations of the workshop, incorporating:

• Health and Safety
• Scheduling and allocating work to the appropriate sections
• Dealing with customers and buyers developing relationships with both
• Responsible for quality within the workshop
• Assist in the development of staff
• Maintain policies and procedures within the workshop with a proactive approach to improvement
• Ensuring the maintenance of all machinery, including purchase of new machinery and maintenance programmes for existing machines

The successful candidate will come from a strong engineering background, having worked with precision machines. Must have a hands on approach and a professional, open manner when dealing with clients.

For more information or to discuss this opportunity in greater detail please contact us or send a copy of your cv.
apply now

<Back to top>

Call Centre

None at present

<Back to top>

Facilities Management

None at present

<Back to top>

Production

None at present

<Back to top>

Hotel and Leisure

None at present

<Back to top>

Accounts and Financial

None at present

<Back to top>

Sales and Marketing

None at present

<Back to top>

IT and Computing

IT Assistant
apply now

My Client is looking for someone who:

• Has the ability to design and build MS Access databases (including user interface)
• Has a very good knowledge of MS Excel (especially manipulating and formatting data, using complex equations and formulas)
• Has experience of writing simple applications in Visual Basic
• Has the ability to solve networking and hardware problems
• Has a very high level of attention to detail
• Has a good level of numeracy

Candidates must have advanced user, Excel and Access experience.

They must also have the flexibility to help out around the office in other areas where needed.
apply now

--------------------

Data Input Operator
apply now

My client is looking for an experienced data input operator for an on going contract.

The successful candidate will have good Excel data input and manipulation skills, with some other straightforward administration duties such as scanning and filing, possibly answering the phone.

This is an immediate start.
apply now

<Back to top>