Commercial

Customer Account Coordinator (Maternity Cover)
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Our Client requires a Customer Account Coordinator to join their busy and successful team on a temporary basis to cover maternity leave.
Reporting to the Customer Services Manager.

The purpose of the position is the day-to-day management, development, training and support of customer accounts at national and international level.

Responsibilities Include:

• Management of a portfolio of medium to large customer accounts.
• Design, organise and conduct customer training on company products.
• Providing first line telephone customer support, email and face-to-face client contact as required.
• Playing an active role in trial preparation including administration of online system.
• Troubleshooting customer issues from initial logging to resolution.
• Presenting the company to clients and customers as required e.g. attending exhibitions/trade shows.
• Demonstrating company products and services to prospective customers from a summary to a detailed level.
• Assisting with event organisation and other marketing activities.
• Designing and creating customer documentation.
• Order Processing, liaison with mobile networks and updating billing system information.

Ideal Candidates:

• Must be fluent in either French or Spanish preferably both.
• Confident, enthusiastic, ambitious and outgoing person – ability to interact well with others on the telephone and in person as this is a highly customer facing role.
• Excellent Presentation Skills – comfortable presenting to individuals, small and large groups.
• PC literate – Word, Excel, PowerPoint, Internet, Internet-based Java applications and in-house support applications (training provided).
• 1-2 Yrs commercial experience providing Customer Support including 1^st Line IT Applications support would be a distinct advantage.
• Willing to travel occasionally in UK and Europe.
• Additional language skills desirable but not essential – German and/or Italian.

For more information or to discuss this opportunity in greater detail please contact us or send a copy of your cv.
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Construction

None at present

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Engineering

None at present

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Call Centre

None at present

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Facilities Management

None at present

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Production

Manager of Materials and Logistics
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Our client, an international company based in Scotland, is seeking to appoint a Manager of Materials and Logistics
managing a team which includes Materials Planning, Stores, Goods In/Out, Purchasing and Transportation.

• Materials supply, continuity of supply to volume production line and batch processes.
• Accurate inventory control, warehouse, finished goods coupled with ongoing price reductions.
• Management of the logistics team to deliver first class processes that support the company logistics programme.

The Ideal Candidate will

• Demonstrate a track record in high volume electronic materials management linked to creative thinking and problem solving.
• Be comfortable facing customer representatives.
• Possess good interpersonal skills.
• Be a strong communicator linked to excellent negotiation skills.
• Have a minimum of 3 years experience in a similar role.

Salary will be £50,000+ pa with first class benefits which reflect the seniority of this role.

For more information or to discuss this opportunity in greater detail please contact us or send a copy of your cv.
apply now

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Hotel and Leisure

None at present

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Accounts and Financial

Finance Manager
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Our Client an international company based in Scotland. Is seeking to appoint a Finance Manager, reporting to the Managing Director and providing the full complement of financial management within the company.

Responsibilities include:

• Monthly management accounts including P&L, operating cash flow forecasting, payroll and annual forecasting and budgets.
• Preparation of interim and final accounts.
• Personally involved in commercial decisions including bids.
• Managing a small accounts team.

The Ideal Candidate will

• Be a Qualified accountant with at least 3 years’ experience in a commercial environment and a proven track record in an international setting.
• Support and challenge the management team for continuous improvement.
• Be comfortable facing customer representatives.
• Possess good interpersonal skills.
• Be a strong communicator linked to excellent negotiation skills.
• Have the ability to interpret numbers to the business model through a variety of IT packages.

Salary will be £50,000+ pa with first class benefits which reflect the seniority of this role.

For more information or to discuss this opportunity in greater detail please contact us or send a copy of your cv.
apply now

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Sales and Marketing

None at present

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IT and Computing

IT Assistant
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My Client is looking for someone who:

• Has the ability to design and build MS Access databases (including user interface)
• Has a very good knowledge of MS Excel (especially manipulating and formatting data, using complex equations and formulas)
• Has experience of writing simple applications in Visual Basic
• Has the ability to solve networking and hardware problems
• Has a very high level of attention to detail
• Has a good level of numeracy

Candidates must have advanced user, Excel and Access experience.

They must also have the flexibility to help out around the office in other areas where needed.
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Data Input Operator
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My client is looking for an experienced data input operator for an on going contract.

The successful candidate will have good Excel data input and manipulation skills, with some other straightforward administration duties such as scanning and filing, possibly answering the phone.

This is an immediate start.
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